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TRAINING & DEVELOPMENT ACTIVITIES OF AIADA


[ Six Sigma ]   [ Pollution Control ]   [ Value Engineering ]   [ Excellence in Entrepreneurship ]  


Work Shop on six sigma green belt course


Globalization and instant access to information, products and services have changed the way our customers conduct business-old business models no longer work. Today's competitive environment leaves no room for error. We must delight our customers and relentlessly look for new ways to exceed their expectations. This is why Six Sigma quality has become a part of our culture.

Let's begin by defining Sigma as it relates to a business or manufacturing process. Six Sigma Qualtec, a leading Six Sigma consulting firm, defines Sigma as "a metric that indicates how well that process is performing. The higher the sigma value, the higher the performance, quality of the organization's process. Sigma measures the capability of the process to perform defect-free work, with a defect being anything that results in customer dissatisfaction."

The International Organization for Standardization (ISO) defines Six Sigma as a statistical business-improvement approach that seeks to find and eliminate defects and their causes from an organization's processes, focusing on outputs of critical importance to customers. Six Sigma is a process, and one popular approach identifies eight phases: recognize, define, measure, analyze, improve, control, standardize and integrate.

The basic idea behind the Six Sigma philosophy is continuously to reduce product and process variation. Seemingly small variations in environmental conditions, operator performance, raw materials and machinery can cause accumulative quality problems.

Six Sigma is today's most dynamic management approach for dramatically improving Product and process quality- along with employee enthusiasm and involvement. It defines measures, analyzes, improves and controls them to tie quality improvement directly to bottom-line results.

Six Sigma focuses on defects and variations. It is a statistical basis of measurement: 3.4 defects per million opportunities. The central idea is that if you can measure the defects in a process, you can systematically figure out ways to eliminate them, to approach a quality level of zero defects.

Simply put, Six Sigma management is about tying quality improvement directly to financial results and its goal is to link internal processes and system management to end consumer requirements.

Six Sigma is a business strategy that fosters a cultural shift at all levels, permeating departments, functional groups, and at all levels of management, thus, it changes the outlook and practices of everyone in the organization.

The term Six Sigma Black Belt was first introduced by the Motorola Corporation to describe employees who are trained and experienced in applying statistical techniques to business processes and procedures so that they can make major positive contributions to the bottom line Black belts use the five-step approach to instigate cost-saving projects as follows: definition of problem; measurement of characteristics that are critical-to-quality (CTQ), analysis using benchmarking and gap studies, improvement and control.

A Green Belt employee in Motorola is trained and experienced in using Six Sigma tools and techniques. Green belts are not required to have the same level of experience in the use of statistics or leadership skills.

National Productivity Council, Patna, in association with Six Sigma Institute, Illinois, USA had organized a Six Sigma Green Belt Certification Programme during 22nd-24 th September 03, with the help of AIADA.

The programme was inaugurated on 22nd September 03 at AIADA Conference Hall and the regular 3 day workshop was held at the Centre Point Hotel commencing from 22nd -24th September 03.

Dr.Noshir Khory, Director, Technology Planning & Development, Motorola, USA, was the core faculty and also the Chief guest and Mr.Sanjay Sabherwal, Managing Director, Simpson Sabind Industries Ltd. was the special Guest on the occasion.Mr. P. K. Bandhopadhyay, Dy. Director,NPC, Patna gave a brief introduction of the course V.P.Singh, President, ASIA welcomed the gathering and appreciated the initiative of AIADA in organizing such important workshop like Six Sigma for the entrepreneurs in Adityapur. Mr.Sanjay Sabherwal, in his speech pointed out that Six Sigma is best described as a Journey- a journey for business managers who are truly committed to improving productivity and profitability, its hands on, practical activity that gets results. He called for a cultural change and mindset for implementation of six sigma, as it reflects the beliefs and behaviors of the top management. Dr.Noshir Khory, in his inaugural address, highlighted the relevance of Six Sigma for industries to survive in a global economy and paramount requirement of cutting operating costs and reducing waste and above all, winning customers. He emphasized the following 5 essentials for achieving Six Sigma;

  1. Set a bench mark-where are we now.
  2. Set an achievable goal.
  3. Establish realistic milestone to get there.
  4. Develop a plan of action, use appropriate tools.

Mr. K.D.Singh, Dy.Development officer, AIADA, presented memento to the dignitaries. Mr.Bikash Mukherjee, while presenting vote of thanks, stated that it was a unique opportunity for the industrial units in Adityapur region to get themselves familiarized with Six Sigma methodology. Ms Shambhavi, ably coordinated the proceedings.


Step-1

Identify the product you create or the service you provide.

That is : Identify your products and services.

Identify the units of measurement to measure the product or service provided.

Step-2

Identify your Customers and what is important to them in quantifiable terms

Step-3

Identify what you need from your suppliers (internal or external) to provide product/service that will satisfy customer.

Step-4

Define the Process (Road Map) for doing the work.

Step-5

Mistake proof the Process where possible.

  • Display defect data on Pareto charts- Analyze causes of major defects.
  • Optimize process using Design of Experiments.

Step-6

Ensure continuous improvement by measuring,analyzing and controlling the improved process.

 


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Last updated on 5 Jan 2005